Register quickly by clicking the Register button, choosing a username and password, and entering a valid email address. Review the Terms and Conditions and complete the registration with your contact details. Once you finish, you can log in and begin playing in demo or real-money mode.
We support a broad selection of currencies to suit players worldwide, including EUR, USD, GBP, HUF, NOK, PLN, INR, NZD, CAD, BRL, CZK, JPY, AUD, CLP, PEN, CHF, TRY, THB, NGN, ZAR, SGD, PHP, KRW, MYR. If your preferred currency isn’t listed, contact support for options.
On the main page, click Deposit, pick your payment method, fill in the required details, enter the amount, and confirm. Your balance updates instantly. If you don’t see the deposit right away, refresh the page or contact support.
Open the Withdrawal tab, choose your payment method, enter the amount, and submit the request. Withdrawals are subject to any verification requirements and may be paused if your account is under review. You’ll be notified of the status through your account messages.
Verification protects your security, helps prevent fraud, and ensures all transactions are legitimate. It also enables higher withdrawal limits once approved.
Typically 24–48 hours after we receive all requested documents in full. In some cases—depending on checks or additional information—it may take longer. We’ll contact you if anything is missing.
We may request a valid identity document (unexpired and clear), proof of residence (issued within the last 3–6 months), proof of payment method ownership, and recent transaction history (last 1–3 months). This list can vary by case.
Contact Maxxwin support. We’ll review your situation and offer alternatives or a plan to proceed.
Yes. Contact the support team with the correct details and a brief explanation. We will review and update your account as needed.
If you want to deactivate your account, reach out to our support team via Live Chat or email and request closure. You’ll receive confirmation once the process is complete.
Use the password recovery flow: click Log in, choose Forgot password, enter the email used at registration, and follow the link sent to reset. Set a new password and save changes.
First, refresh the page and try the game again. If it still won’t load, switch to a different browser (Chrome, Firefox, Edge, Safari), clear your browser cache and cookies, disable antivirus or VPNs, and turn off ad blockers. If the issue persists, contact support.
Steps vary by browser. For example: Chrome: Settings > Privacy and security > Clear browsing data; Firefox: Preferences > Privacy & Security > Clear Data; Safari: Preferences > Privacy > Manage Website Data. After clearing, reload Maxxwin.
We’re here for you. Use Live Chat on the site or contact our support team anytime for a fast reply.